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www.nngroup.com beschreibt Interaktionstypen mit Generativer KI in „The 6 Types of Conversations with Generative AI“

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[…] The 6 Types of Conversations with Generative AI
When interacting with generative-AI bots, users engage in six types of conversations, depending on their skill levels and their information needs. Interfaces for UI bots should support and accommodate this diversity of conversation styles. […]

Inhaltsverzeichnis

  • The 6 Types of Conversations with Generative AI
  • Types of Conversations
    • Search Query
    • Funneling Conversations
    • Exploring Conversations
    • Chiseling Conversations
    • Pinpointing Conversations
    • Expanding Conversations
  • Combinations of Several Types
  • Conversation Length Is Not a Success Indicator
  • Tips for Using Text-Based Generative-AI Bots
  • Recommendations for Designing the UX of Generative AI

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The 6 Types of Conversations with Generative AI

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