Whitepaper – Testmanagement Sprachbenutzerschnittstellen

Sprachbenutzerschnittstellen stellen besondere Herausforderungen für das Testmanagement dar. Das englische Whitepaper Testmanagement voice user interfaces beschreibt die Fallstricke und Möglichkeiten sie zu umgehen.

Abstract

Several issues show in the test management during the test of voice user interfaces. This is due to differences between the test of voice user interfaces and graphical user interfaces. The main reason is the diversity of input possibilities by spoken or written language. In addition, it is not clear, how the accuracy of voice user interfaces can be measured. Requirements and acceptance criteria must be defined of the start. Furthermore, it is challenging to find suitable spoken utter-ances for a test to comprise the wide range of linguistic possibilities. Eventually, it must be cleared, how tests with this wide range of utterances can be automatized in a way to serve both value-adding and risk oriented. These points are described in this article and solution possibili-ties are shown.

Table of contents of whitepaper

Die folgende Aufstellung zeigt das Inhaltsverzeichnisses des Whitepapers Testmanagement voice user interfaces.

1 TABLE OF CONTENTS
2 QUALITY ASSURANCE
2.1 Tools usable for quality assurance within the agile software development
2.2 From the user story to a test case
2.3 Example – test of a registration
2.4 Example – linguistic variation in phrases
2.4.1 Note
2.5 Once doesn’t count – test execution in voice user interfaces

3 COMPILE TEST UTTERANCES
3.1 Include linguistic competence and style for test data
3.2 Approach to the creation of test utterances
3.2.1 Examples for different test utterances with identical content
3.2.2 Define heterogenous test utterances in the lab
3.2.3 Field research for creation of heterogenous test utterances
3.2.4 Get test utterances by test scenarios
3.2.5 Postprocessing of test utterances
3.3 Choose test methods for speech recognizers
3.3.1 Static test methods
3.3.2 Example – Speech recognition grammar
3.3.3 Dynamic test procedures for speech recognition
3.3.4 End-to-end-tests of speech recognizers
3.3.5 Non-functional tests of voice user interfaces

4 TEST EXECUTION
4.1 Reproducibility in the test execution
4.2 Automatization of test execution

5 TEST REPORTING

6 RESUMING THE TEST PROCESS

7 ADDENDUM
7.1 Changes
7.2 Table of Images

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  • S Dahms mag Wörter und unterstützt seit 2021 das Testteam der Speech & Phone GmbH und das Redaktionsteam.

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